We take the security of your details very seriously and have taken every precaution to ensure that your transaction is secure. All your personal and account details are held on a secure Web server, and when you place your order you will be taken to a secure server – look for the locked padlock symbol in the status bar of your Internet browser.
If you are still unsure about submitting your details over the Internet, you can give us a call on +353 (01) 8666 608 and ask for the webstore.
FitnessPlus.ie takes great care with the descriptions of the products as they appear online. The limitations of broadcasting may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications are subject to change and FitnessPlus.ie cannot be held responsible for discrepancies, either real or perceived.
We accept all the major debit and credit cards: Visa, MasterCard, Laser, Access, and Visa Electron cards.
We also accept checks and postal orders up to the value of your order (upon prior agreement – email info@FitnessPlus.ie.ie to enquire). Make these items payable to Nordic Fitness Limted. Checks MUST be accompanied by valid check guarantee card with details written on the reverse of the check. A check with a value above that of the guarantee card will be Transaxed, which is our method of rapid check verification.
The prices quoted are those valid at the time of production. Due to circumstances beyond our control, prices may have to be altered up or down, including any alteration to the rate of VAT. VAT does not apply to orders to be shipped outside the EEC or other tax-free areas – in these circumstances, goods will be priced without VAT. All prices shown are cash prices. All products shown in this service are subject to availability.
You will be notified by e-mail as soon as we receive your order. Please ensure that you enter your e-mail address on the order form. If we have any queries regarding your order, we will contact you via e-mail or telephone.
GOODS OUT OF STOCK
If you place an order and the goods are out of stock, we will inform you ASAP via e-mail or telephone. Please ensure that you submit your correct e-mail and telephone details on the order form.
If your order contains multiple items, we can either wait for the out-of-stock item to arrive and ship everything together, or ship the order separately.
CANCELING OR ALTERING ORDERS
You can cancel or alter your order at any time prior to its dispatch. Altered orders may be subject to a small delay as the order is repackaged, etc. Please have your order details ready when phoning us.
Off-line orders may be printed and sent by fax, post, or e-mail, together with payment. Your goods will be dispatched as soon as possible. In the event of a product being out of stock, you will be contacted and made aware of an expected date of delivery.
WHEN WILL MY ORDER BE DISPATCHED?
Orders will be dispatched within 24-48 hours from reciept. FitnessPlus.ies stock status is constantly updated, but demand is high and we occasionally run out of stock on popular items. If, for this reason, we cannot dispatch your order, we will contact you with a revised dispatch date.
- Returned goods must be in their original packaging, with labels still attached. Goods must be returned within fourteen days of receipt.
- Goods must be accompanied by the receipt and a note outlining the reason for return.
- Goods must be in new condition, that is, unused and unmarked
- Costs incurred in posting the returned items are not refundable.
- Goods must be returned within seven days of purchase.
‘FitnessPlus.ie ’ reserves the right to alter without prior notice any content found within this Web site. Special offers and reduced items are subject to one per customer, and strictly on a first-come, first-served basis. ‘FitnessPlus.ie’ and any other party involved in making this site available to you are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of its being accessed or used. ‘FitnessPlus.ie’ assumes no responsibility, and shall not be liable for any damages or viruses that may infect your computer equipment or other property in any way, shape, or form as a direct result of accessing this Web site.
FitnessPlus.ie respects the right to your privacy. As part of the e-shop facility we do have to retain certain information including your name, address, phone numbers, e-mail address, billing and shipping address and product selection.
We will not retain any credit/debit card information. If you requested a hire that will be paid automatically every four weeks, your credit card information will be stored by a company called Realex in a virtual vault and FitnessPlus.ie or its employees will have no access to those details.
The information will be retained in accordance with our obligations under the Data Protection Act 1988.FitnessPlus.ie may use your personal data for the following purposes:
- To fulfil your order.
- If there are any queries on your order or if there is a problem with fulfilling your order.
- To facilitate ease of use of the site, so you don’t have to input all your details again should you revisit our site.
- To advise you occasionally of any promotional offers that may be of interest to you by email. If you don’t wish to receive any promotional information please send us a mail at firstname.lastname@example.org and we’ll remove your details from our mailing list asap.